Desktop and Laptop Repair

This is the reason why it is important to have a Backup of your Data by purchasing an External Hard drive!Not to worry Our Expert will able to retrieve your data, all your Documents, files, folders, movies etc. Physical Damage-- Where by physical component or part internaly to the hard disk has failed. Electronic Failure--Where by the drives circuit board has failed due to power surge. This happens where by power outage or incorrect power supplies are used.
Heating problems are almost always ventilation problems. Most PCs use several fans to circulate air through the case to bring down the temperature. If your PC is getting too hot too often, something is probably blocking the ventilation. sometimes causing this issue if Rams are faulty or other hardwares conflicting with in correct drivers.
If for some reason we are unable to repair your product, we will refund your repair charge in full!
We work with the our largest parts supplier to make sure we can fix your product quickly. Most spares take 7-10 working days from local suppliers, sometimes it may take 2-3weeks if parts are from otside country subject to stock levels and order times. We will contact you at the time to let you know if there will be any delays.
All repairs are done by the Protech PC experts Protech PC was launched in 2016 to provide all the services you might need after you have bought your new product, from setting up to repairs. With over 5Years of Experience, our Protech PC experts work really hard to offer you the very best after-care services.
Our goal is to repair your computer, not to damage it any further. But in extreme cases, your data might already be gone or damaged, without a regular backup schedule. We do all to protect any data on your computer or laptop. Protech PC Repair will not intentionally remove or delete any of your data during diagnostics or repair. However, Protech PC is NOT responsible at any time for any loss, alteration or corruption of any software, data or files prior to, or during the course of computer diagnostic or repair due to unknown pre-existing problems. We Highly Recommend you to Keep a Backup of your Data in a External Storage!
Dell, HP, Compaq, Toshiba, Gateway, Samsung, Asus, Sony, Lenovo, IBM, Emachines, Acer, Fujitsu and Custom and off brand computers. Equipment Serviced: Microsoft Windows based computers, laptops and touch screen replacement for all iPhones and iPad Models! Operating Systems Serviced: Windows 7, Windows 8/8.1 and Windows 10 WE DO NOT repair:: Apple Mac books/iMacs Computers, or gaming consoles.) ( Please contact Apple certified Repair Centers! how ever we can Supply parts for Apple Laptops and iMacs!
With out knowing that exact problem(s) with your computer or laptop that is difficult to be exact. Average repair time is 1-3 days, or as quick as possible. Completion time also depends on existing scheduled workload & repairs. Repairs are taken in the order they are received. Hardware Component Replacement Such As – – Laptop Screen Replacement – Laptop Keyboard Replacement – Laptop Dc Power Jack Replacement - Replace faulty Motherboard Can take 4 – 6 business days, for the parts are special order components.
For desktop computers, just the main computer tower,We do not need your keyboard or any other cables or devices. For computers or laptops, please bring an external drive IF you would like your data backed up BEFORE the repair process. We can back up to your external drive which is at a considerably less cost than burning multiple DVD disks or usb thumb drive. For laptops, PLEASE DO bring the charger power cord. Any CDs that came with computer might be needed, or operating system recovery disks. For iPads, just make sure the ipad is charged up. Remove iPad from any case

Fiji Sales and Service

Yes Absolutely! We supply all IT products to Fiji, However you need to contact our Fiji Agent for the details to order. Once the we have received all the product details, will send you the Quotes with Estimated Delivery to Fiji. with regards to Duty and Taxes You will have to discuss this with Fiji Customs before you import. It depends on the type of commodity you are purchasing, the value of the goods. If customs imposes a charge Buyer is Liable for all Duty and Taxes . However you are advised to pay this, whether or not you accept delivery of the goods.
If your shipment failed to arrive, it is important that you contact our Fiji Agent with an accurate description of the goods and their packaging as soon as possible. Sometimes addressed detached from their packaging. It is possible that they will be able to reunite you with your shipment. If this fails, please contact the Shipping Compnay you Prefered, Eg. EMS/DHL! Please note that damage to goods in transit is frequently the result of inadequate packaging. Usually we ship all the Items to our Fiji Branch via Protech PC's Freight Client ( Cheaper than Others), Once it has arrived our Agent will contact you for Pickup or delivery Notice! If your Items arrived with Damages, Protech PC will handle the case before you Receive the item!
SORRY we do not Accept the Item Back once it has Arrived to you but You can Cancel the Order By Contacting us before Shipping!
If the Brand New Item came out faulty, then you may return the Item to our Fiji Office, We will arrange for a Replacement but NO REFUND! Also We do not Handle Repairs based on Warranty time Period, We recommend you to Contact the Manufacturers Local Center as we Supply at your Request Only!
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iPhones and Tablets

Apple does not provide, or sell ANY “Genuine OEM Apple” branded replacement parts or screens to anyone, or any repair shop. Anyone advertising this is not being truthful, and using it as a advertising tactic to attract customers. Replacement iPad touch screens, and compatible parts for Apple products are ALL manufactured by third party manufactures, so your device can be repaired at a lower cost than sending to Apple for an expensive repair or having to replace entire device. We use only quality grade AA+ iPad replacement screens and all other parts
How to identify your iPads model, on the back of your iPad, opposite the home button in very small fine print look for Model#. – A1395, A1396, A1397 = iPad 2 – A1416, A1430 or A1403 = iPad 3 – A1458, A1459 or A1460 = iPad 4 – A1474 = The New iPad Air 1 Wi-Fi – A1475 = The New iPad Air 1 Wi-Fi + Cellular – A1476 = The New iPad Air 1 Wi-Fi + Cellular
iPad Models 2, 3, 4 and the iPad Air and all Latest : Completion time frame of 24-48 business hours. Usually completed the following day, 24 hours minimum. Other factors: Current work load, existing scheduled repairs ahead of yours, dent frame damage to your iPad, time of day your iPad is dropped off, and replacement screen availability. Shipped in repairs take priority, unless specified, shipped in iPad repairs will be serviced same day, and shipped back to you with the Track and trace!
Will have to check the iPad out, but most likely yes. With many attempted “DIY” repairs by the owner or others that I have received here, what I have found is other damage caused by the attempted repair. Could have additional cost for correcting, replacing any additional damage caused by the attempted repair. For example ripped out power switch, wifi – cellular data antenna’s cables, broken connector clips, lost screws etc.
Protech PC iPad repair service is not covered under ANY Apple warranty. We are not affiliated in any way with Apple, But we give 30 Days service Warranty on Part defect or component replacement failure!
We do recover data from broken Phones depending how badly its damaged, its recoverable as long as your Phone turns on even though screen doesn't display! or we run a special software to retrieve (Cost may Apply)